I can’t say enough good things about Jane and her team. The service she and her team provides is impeccable. We contacted Jane on a Saturday, she was our house on Sunday with an entire book analyzing the value of our house, her stager was at our house Monday, her photographer was at our house Tuesday, and the house was on the market Wednesday. When Jane was over on Sunday, she told us exactly what we could list the house for and what we could get for it if we want it to sell quickly. She was very honest and didn’t try to get us to believe we could get more for the house just to get us to sign an exclusive contract with her and once we do ask us to keep lowering the price. The price she told us was exactly what we were hoping to get for the house and sure enough within a week we were under contract for exactly what we wanted to get for the house.
A lot of people complained in their reviews that they didn’t get enough direct exposure to Jane. Jane has a different expert dedicated to every step of the process and I thought it was better to deal with an entire team that just Jane. For example, Jane has someone stage for her, someone else take pictures for her, someone else responsible for looking for and responding to showing requests and setting up showings, and closing managers dedicated to making sure the closing goes smoothly. Jane was involved in setting the price for our home, and once we received an offer, Jane was fully involved in negotiating our price. Everyone through the process was so nice and amazing at staying on top of things to ensure a smooth closing. We had the absolute best experience with Jane and her team and would recommend her and her team to anyone looking for a realtor.
The Jane Lee team made selling our home a most positive experience! Everyone on the team was super professional and extremely sufficient! They all treated us with respect. I highly recommend them!!!!
Jane has an experienced team that assists in all aspects of the sale of your home (and for me, the subsequent purchase). She was responsive and knowledgeable and participated in all aspects of the sale from getting my home ready and staged, helping negotiating the contract, assisting during the inspection and mortgage contingency periods and then at closing.
At all times her advice was spot on.
We utilized Jane’s team on the sale and purchase of our home. On the selling side, Jane was extremely knowledgeable about the local market and gave us an accurate assessment of the value of our home. Her marketing and advertising prowess generated multiple offers, and we sold for list price. On the buying side, Jane’s team was very accommodating and walked us through the entire process until closing. Jane has really operationalized the practice of real estate and has gathered a team of experts that make real estate transactions less stressful.
Jane is extremely knowledgeable about the real estate market. We were going to wait until February to put our house on the market but she told us people buy houses in December and January during the holidays and she definitely was right. We had many showings during those months. She definitely priced the house right. She returned all of our calls whenever we had questions about a showing. We will highly recommend her for a realtor. We couldn’t have been happier. Jane is a 5 star realtor.
Dear Jane, thank you so much for selling our home!! Your team has been super sufficient and the whole experience has been a positive one all the way!! We will certainly recommend you to neighbors and friends. (a few pictures of the “sold” sign on facebook is a good start:)
Johan and Hanlie Pienaar
Hi Jane & Team:
I wanted to write you to give you a big thank you for your help in preparing and selling my parents home, which closed this morning. It’s been been quite a journey since we first met up last March at the home. With my family focused on my parent’s health and my living in California, your team has been a godsend. Your fully integrated team made it possible for us to do the significant remodeling and preparation the home needed, and promote the home in the market. I especially appreciate the extra effort taken to find and follow up with contractors, check the home from time to time (sending photos, text message updates), running several open houses, among others. I would also like make a call out to two professionals whom your office had referred to me: Our main contractor Tom O’Connel (Easy Street Building Company) and our real estate attorney Michael Freeman and his partner Veron. Both were highly professional and went beyond the call of duty to make things happen, in addition to being really nice people.
Thanks, again. – Alec
Jane Lee and her team at RE/MAX are truly Top Performers and the best team we have ever worked with!!! We have been worked with Jane and her team for over 14 years. Throughout our years of great experience working with her, we were very impressed with the professionalism and service of all her staff (in particular, Jane herself and her staff Hope). Our very first house in Palatine was sold in 2 days for almost full listing price. Our second house in Libertyville was sold in 3 weeks in March, 2013 for a very good price. Our most impressed experience was Jane Lee personally helped us to find/secure our dream house in the area in 2013. She is very straight forward and willing to share her expertise with us and provided very through market analysis and suggestion. Sometimes, we sent her emails at 2-3am in the mourning, surprisingly, she responsed within the hour. She is the master of negotiation and very patient with our questions during the 2 week long negotiation. She truly understands the housing market and the neighborhood. We highly recommend the Jane Lee Team for your real estate needs!!! In fact, we have recommended Jane Lee and her team to several our friends, we received very positive feedback from them thanking us for recommending Jane Lee Team.
Jane is excellent in helping me to sell my house. She was quick to come up with a market analysis and made very good professional suggestions. She then has her team to take care the whole selling process including remodeling, marketing, showing, maintenance, negotiation, and closing. I am especially satisfied and thankful to Jane because I am remote and the house was vacant at the time but with her help, I was able to remodel the house a little bit and sold it in the first week on market. Great job, well done!!!
Jane Lee and her team members were very professional in how they handled everything from start to finish, from the photographer to the closing agent. Throughout the process, we had no doubt that we were in good hands. We sold our condo in 8 days with this dynamic team!
Thanks, Susan Paik
The Jane Lee Team at RE/MAX are truly Top Performers!! We were very impressed with the professionalism and service of all her staff. Our house was sold in 8 days and they helped us to find a beautiful home to move into. We highly recommend The Jane Lee Team for your real estate needs!!
We used Jane to sell our home and were very happy with her. She is very straight forward, which we appreciated since we wanted to get our home sold quickly. We listed our home and we accepted an offer within a week. Jane and her team have a very aggressive marketing department and we had many showings in just the one week it was listed. Her team handled everything quickly and professionally throughout the closing process. Overall we were very happy with Jane and her team.
We really enjoyed the experience of working with you and your team. Please don’t hesitate to use me as a reference. Your process was exactly what I have been looking for and in 11 moves, this was the most efficient and professional experience to date.
Ken and Susan
Thank you so much for all of your help. It’s hard to believe that less than two months ago we met to discuss the listing and now we are moved into our new home and don’t have to carry both properties. Hopefully, we will live in our new home for many many years but if we ever need help again or have the chance to make a recommendation, we will certainly think of you. Hope you have a Happy New Year!
Thanks, Christine and Mike
I work in an Industry where customer feedback is critical to my clients whether it is customer sentiments or customer experience. I would say your service was exceptionally well overall. I like your Dashboards that talk about the visits and traffic related to the house. That was well represented. Overall, 9.0 on a scale of 10. That means, my tweet goes out to millions of people who would know that JaneLee Team is excellent.
Thanks, Arvind Mattoo
A Big Thank you to our Agent Dawn:
Dawn, If it means one should have extreme patience, persistence, complete knowledge of the area and optimism to sell a house- please note that IS YOU.
Your are truly awesome !! I don’t use this word freely but you deserve it… Thanks a lot for your wonderful support and help year long to find us a property. Thank you for the nice card… It is so thoughtful of you..
Surya and Venkata
I had listed my home 3 times in the last 5 years. Jane Lee’s team was the secret to selling my home in less than 6 months. I have used other realtors in the past and Jane Lee is definitely a “machine”! I was impressed with everything from her team from their professionalism, their honesty, hard work ethic and of course how smooth & seamless the entire process went. If I have to sell my home again, I will definitely use her team and would definitely recommend to family & friends. Thank you so much Jane Lee!
I was generally very impressed and pleased with the level of service provided by Jane and her team. They were very responsive, helpful, and timely in their effort to help sell my home. I truly appreciate their attentiveness and selling activities to get my house sold as fast as possible. They also make sure every detail is covered and were there for me from listing to closing. Overall, it was an excellent experience.